When you use two external displays, you may be able to achieve a higher refresh or display resolution on one display by lowering the refresh or display resolution used on the other. Solution 8: Try the adapter on a different external display Both the host device and the external display need to support the Thunderbolt™, DisplayPort, High Bit Rate (HBR) standards. Connected to two external monitors

When you need the reliability and speed of a wired network connection, connect your Surface to a wired network using the ethernet port. Most external displays have an on-screen menu that adjusts the port version used by the display. Adjusting this setting may produce better results. If using an HDMI video cable, make sure it's rated version 2.0, or, if using DisplayPort cable, it's rated 1.2, and is no more than 6 feet (1.8 meters) long. Longer cables can affect video quality. If you find that your monitor is compatible, but you still need help, try Solution 9. Solution 9: Try the adapter on a different external displayUse the cable that came with your monitor or verify that the cable supports video. Always do this with Surface devices with USB-C ports. Move what's on your Surface to an external display. When you have displays extended, you can drag and move items between the two displays and select a different resolution for your external display (to learn more about display resolutions, go to Solution 7).

When you connect your Surface to a TV or monitor, your Surface tries to set the best resolution based on the connector and the resolution of your TV or monitor. Bluetooth can occasionally interfere with Miracast. Select action center in the taskbar and make sure Bluetooth is off. Related topicsThunderbolt 4 connection supports up to two 4K external displays at 60Hz (when supported by device and display). If your monitor supports DisplayPort, we recommend that you use a Mini DisplayPort-to-DisplayPort cable that’s no more than 6 feet (1.8 meters) long. DisplayPort will allow you to use the highest supported resolution and refresh rate with your Surface. If you're using a video extension cable or video converter, remove it from your set up to see if it’s causing the problem. If your monitor doesn’t support DisplayPort, we recommend using HDMI. Otherwise, use DVI or VGA. The adapters listed in the table have been tested for compatibility and can help solve video issues. For other options, see Officially licensed third-party accessories. Use the On-Screen Display (OSD) menu, to enable DisplayPort 1.2 on your monitor. To learn more, refer to the user manual of your monitor.

Why you can trust Windows Central Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Find out more about how we test. Expand Device Information to view the currently installed firmware and whether it is up to date. If needed, select the option to update the device.See the same things on both your Surface display and on the TV, monitor, or projector (to learn more about screen resolutions, go to Solution 6). Press the Windows logo key + P on your keyboard, then select what you want to do according to the following table:

If your monitor cable doesn't have either of these connectors, you'll need to buy another cable or an adapter. For more info on adapters, go to Connect Surface to a TV, monitor, or projector. For the USB-C to HDMI adapter, we recommend using the HDMI adapter with a HDMI 2.0 cable or higher. If you have problems connecting your Surface to a TV, monitor, or projector, try these solutions to identify the issue. Expand Firmware Update to view the currently installed firmware and whether it is up to date. If needed, select the option to update the device. Extend these displays. Your screen is spread over two screens, and you can drag items between the two screens.

Sometimes, a simple restart can resolve the issue. On your Surface, select Start > Power > Restart . If there's an update available, it might say Update and restart . Turn the TV or other display off and on, then try connecting them again. Move what's on the screen across your Surface display and onto the TV or monitor screen. When you have displays extended, you can drag and move items between the two screens and select a different resolution for your second screen (to learn more about screen resolutions, go to Solution 6). Thunderbolt 4 connection supports two 4K external displays at up to 60 Hz (when supported by device and display) The Element Hub has three downstream Thunderbolt 4 ports as well as four USB-A 3.2 (Gen 2) ports with 10Gbps transfer speeds. If you're working with modern accessories, that might be all the ports you need.